Finacle helps traditional and emerging financial institutions drive truly digital transformation to achieve frictionless customer experiences, larger ecosystem play, insights-driven interactions and ubiquitous automation. We believe that this recognition is a testimony to the leadership Finacle has achieved and the differentiated value we are creating for our clients and their customers.”Ī complimentary copy of The Forrester Wave: Digital banking engagement hubs, Q3 2021 report can be accessed here.įinacle is the industry-leading digital banking solution suite from EdgeVerve Systems, a wholly owned product subsidiary of Infosys. Over the years, the solution has helped banks of all sizes deliver superior experiences and deeper engagements. In fact, Finacle pioneered the digital engagement hub offering in the market. Our unified hub solution provides a robust foundation to achieve this across traditional, contemporary, and emerging channels. Sanat Rao, chief business officer and global head, Infosys Finacle, said: “Maximising digital engagement is key for banks to drive growth in this digital-first era. EdgeVerve (Finacle) is a good fit for banks with a preference for custom-built apps seeking an advanced solution that can be melted into their existing infrastructure.” The solution comes with strong API management, offers broad and rich retail, business, and corporate banking services, and excels with its top-tier engagement infrastructure. In addition to a host of rich functional, technology, and architecture enhancements, the solution’s well-defined roadmap also features many differentiators such as hyper-scalable APIs and machine learning and deep learning for security purposes. Referring to Finacle digital engagement hub, Jost Hoppermann, V P and principal analyst, Forrester, said: “EdgeVerve (Finacle) excels with engagement infrastructure on a well-designed architecture. Finacle digital engagement hub also received the highest scores in 20 of the 30 criteria used for assessment – which include API Support, API Management, Off-the-shelf retail banking services, Engagement Infrastructure, Application Architecture, Security, Planned technology enhancements, SaaS strategy, and Breadth of offering, among others Finacle digital engagement hub ranked highest among all vendors in the market presence category, reflecting installed base, countries with existing clients, and DBEH-related revenue The report states that Finacle digital engagement hub, which is built on well-designed architecture offers banks multiple delivery options in the cloud, and also stands out for its preventive maintenance service The DBEH, Q3 2021 report evaluates nine digital banking solutions on a comprehensive set of 30 criteria focusing on current offering, strategy, and market presence Highlights of The Forrester Wave: Digital banking engagement hubs (DBEH), Q3 2021:
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